Feedback on the Model Hospital

We're always looking for ways to improve the Model Hospital and make it more useful. Post your ideas for improvements and vote on existing suggestions in the forums below.

Find out more about the Model Hospital and our metrics in the knowledge base, or use the contact support link to get in touch. 

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Knowledge Base

  1. Case Studies →

    1. Northumbria Healthcare NHS Foundation Trust Case Study
    2. Kettering General Hospital NHS Foundation Trust Case Study
    3. University Hospitals of Leicester NHS Trust Case Study

  2. Nursing & Midwifery →

    1. Guidance for the use of CHPPD specialty ranges

  3. About the Model Hospital →

    1. What is the Model Hospital?
    2. Video: Introduction to the Model Hospital
    3. Model Hospital webinars
    4. Help using the Model Hospital
    5. Who can access the Model Hospital

  4. Mental Health & Community Health  →

    1. Model Mental Health and Model Community Health: introduction
    2. Allocating activity to service lines (mental health)
    3. 'Data not available' for mental health and community health metrics
    4. Data updates for mental health and community health services
    5. How values are calculated (mental health)

  5. Ambassador programme →

    1. Become a trust ambassador
    2. Improving the NHS together: our user community

  6. Major updates and releases →

    1. Updates in July 2020 - following initial Covid-19 response
    2. Annual refresh: costings & opportunities data update with 2018/19 data
    3. Annual update with 2018/19 data (including WAU metrics)
    4. Annual updates to WAU and other reference cost metrics

  7. Bookmarks →

    1. Bookmark or save metrics

  8. Contact us →

    1. Report an error with the tool
    2. Report an error with your data

  9. Data and calculations →

    1. Staff cost per WAU: trust level and individual clinical service lines
    2. When will data be updated?
    3. What does Reference Cost Expenditure as a Percentage of Operating Expenditure mean?
    4. Market Forces Factor (MFF)
    5. Sources of data in the Model Hospital

  10. Estates and Facilities →

    1. Estates and Facilities benchmarks
    2. NHS Estates Team Collaboration Hub

  11. Future developments →

    1. When will best practice guides be available?
    2. Making new topics ("compartments") available

  12. Managing your account →

    1. Apply to access the Model Hospital
    2. Update my details including name, email and organisation
    3. Reset or change my password

  13. Navigating and interpreting →

    1. Understanding specific compartments or sets of metrics: getting help
    2. How has the Green and Red rating been calculated?
    3. How do I understand the charts?

  14. New version of the Model Hospital →

    1. New version of the Model Hospital
    2. How to use the new version and give feedback
    3. Access the original Model Hospital

  15. Opportunities →

    1. Opportunities
    2. Opportunities: equivalent units of clinical output or numbers of staff

  16. Opportunity scanner →

    1. Opportunity scanner: overview
    2. Cost per WAU breakdown chart (opportunity scanner)
    3. Quality Efficiency Deficit (QED) chart (opportunity scanner)
    4. Monthly expenditure chart (opportunity scanner)

  17. Pathology →

    1. How to set and view peers for pathology
    2. The Pathology peer group
    3. Details of pathology joint ventures
    4. Viewing pathology data as part of a joint venture or consortium

  18. Peer lists and choosing peers →

    1. Choosing appropriate peers
    2. Create a peer list
    3. Recommended peers
    4. Peers and benchmarking: video

  19. Pharmacy and Medicines →

    1. The top 10 medicines: introduction
    2. Selection of medicines for the top 10 medicines list
    3. Sources of data for Pharmacy and Medicines
    4. Calculation of top 10 medicines benchmarks
    5. Additional savings targets for the top 10 medicines

  20. Single Oversight Framework (SOF) →

    1. What is the SOF (single oversight framework)?
    2. What do the SOF segments mean?

  21. The WAU →

    1. The Weighted Activity Unit (WAU)
    2. Annual adjustments to the WAU
    3. Methodology for calculating cost per WAU

  22. Your data →

    1. Data suppressed or not available
    2. How do I report an error with my data?
    3. What other Trusts see
    4. Is our organisation being measured against this, how will we be monitored and what targets will be set?
    5. Who can see my data

  23. All articles →

    1. What is the Model Hospital?
    2. Report an error with the tool
    3. Choosing appropriate peers
    4. Data suppressed or not available
    5. Understanding specific compartments or sets of metrics: getting help
    96 articles →

Feedback and Knowledge Base

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