Feedback on the Model Hospital

We're always looking for ways to improve the Model Hospital and make it more useful. Post your ideas for improvements and vote on existing suggestions in the forums below.

Find out more about the Model Hospital and our metrics in the knowledge base, or use the contact support link to get in touch. 

Knowledge Base

  1. About the Model Hospital 

    1. What is the Model Hospital?
    2. Video: Introduction to the Model Hospital
    3. Model Hospital webinars
    4. Help using the Model Hospital
    5. Who can access the Model Hospital
  2. Mental Health & Community Health  

    1. Model Mental Health and Model Community Health: introduction
    2. Allocating activity to service lines (mental health)
    3. 'Data not available' for mental health and community health metrics
    4. Data updates for mental health and community health services
    5. How values are calculated (mental health)
  3. Ambassador programme 

    1. Become a Model Hospital trust ambassador
    2. Improving the NHS together: the Model Hospital community
    3. Current vacancies for Model Hospital trust ambassadors
  4. Annual updates 

    1. Annual update with 2017/18 data (including WAU metrics)
    2. Annual updates to WAU and other reference cost metrics
  5. Contact us 

    1. Report an error with the tool
    2. Report an error with your data
  6. Data and calculations 

    1. Staff cost per WAU: trust level and individual clinical service lines
    2. When will data be updated?
    3. What does Reference Cost Expenditure as a Percentage of Operating Expenditure mean?
    4. Market Forces Factor (MFF)
    5. Sources of data in the Model Hospital
  7. Estates and Facilities 

    1. Estates and Facilities benchmarks
    2. Estates and Facilities collaboration hub
  8. How do I... 

    1. Use the Model Hospital?
    2. Update my details?
    3. Apply to access the Model Hospital?
    4. Reset my password?
    5. Bookmark or save metrics
  9. My data 

    1. What data is suppressed
    2. How do I report an error with my data?
    3. What other Trusts see
    4. Is our organisation being measured against this, how will we be monitored and what targets will be set?
    5. Who can see my data
  10. Navigating and interpreting 

    1. Understanding specific compartments or sets of metrics: getting help
    2. How has the Green and Red rating been calculated?
    3. How do I understand the charts?
  11. New version of the Model Hospital 

    1. New version of the Model Hospital
    2. How to use the new version and give feedback
    3. Access the original Model Hospital
  12. Opportunities 

    1. Opportunities
    2. Opportunities: equivalent units of clinical output or numbers of staff
  13. Opportunity scanner 

    1. Opportunity scanner: overview
    2. Cost per WAU breakdown chart (opportunity scanner)
    3. Quality Efficiency Deficit (QED) chart (opportunity scanner)
    4. Monthly expenditure chart (opportunity scanner)
  14. Pathology 

    1. How to set and view peers for pathology
    2. The Pathology peer group
    3. Details of pathology joint ventures
  15. Peer lists and choosing peers 

    1. Choosing appropriate peers
    2. Create a peer list
    3. Recommended peers
    4. Peers and benchmarking: video
  16. Pharmacy and Medicines 

    1. The top 10 medicines: introduction
    2. Selection of medicines for the top 10 medicines list
    3. Sources of data for Pharmacy and Medicines
    4. Calculation of top 10 medicines benchmarks
    5. Additional savings targets for the top 10 medicines
  17. Single Oversight Framework (SOF) 

    1. What is the SOF (single oversight framework)?
    2. What do the SOF segments mean?
  18. The WAU 

    1. The Weighted Activity Unit (WAU)
    2. Annual adjustments to the WAU
    3. Methodology for calculating cost per WAU
  19. When will... 

    1. When will best practice guides be available?
    2. When will specific compartments be available?
  20. All articles 

    1. What is the Model Hospital?
    2. Report an error with the tool
    3. Use the Model Hospital?
    4. Choosing appropriate peers
    5. What data is suppressed
    88 articles 

Feedback and Knowledge Base