Functionality

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  1. Better patient care through instant communication and save money

    I would like to suggest an idea to improve the way how individual departments communicates in the Hospital which could improve the patient care with effective instant messaging and cost-effective in a safe way.

    Current problems and difficulties:
    1. Instant urgent messages are not reaching the relevant staff on time
    2. Safe confidential work related messages take time to reach relevant people
    3. Instant communication to the departmental colleagues when somebody has not turned up to work, so that, a request of 'who is free' for extra hours
    4. Many locum agencies are contacted for short term works
    5.Although work…

    1 vote

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    0 comments  ·  Case studies and best practice  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please can we add "Medication Incidents as a percentage of all Incidents reported" as a new indicator?

    NHS England / Improvement used to publish national benchmarking data for "Medication Incidents as a percentage of all Incidents reported", which we report as a Trust KPI to our Medicines Management Group. It was useful to be able to compare Trust data to the national benchmarking report, but I can no longer find the national report. This could be added to the NHS Benchmarking data collection, without much of a problem, so that it could be added to Model Hospital. I am aware that NHS Benchmarking has a democratic approach to adding benchmarks, but as this is a marker that…

    8 votes

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    0 comments  ·  Peer selection  ·  Flag idea as inappropriate…  ·  Admin →
  3. improve tableau

    I use Qlik tech but it is v similar to tableau - you geographic mapping e.g. national geeographic data points, could be improved if on selection (eg. South West, then Cornwall) the map redrew itself without the user needing to resize or roam manually. @ the national level, if you sort it for one, you sort it4all, thanks

    1 vote

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    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  4. ReportingDate to be formatted as a DATE not TEXT on Excel export

    When exporting data to Excel the "ReportingDate" [Column H] is formatted as TEXT instead of a DATE.

    Can you please make this trivial change so users don't need to convert it each time - admittedly also trivial.

    1 vote

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    0 comments  ·  Exporting and downloading  ·  Flag idea as inappropriate…  ·  Admin →
  5. Capability to extract to excel previous 12 months, 24 months, or all datapoints.

    So we can at least do run charts (monthly data is a bit slow-paced for meaningful SPC).

    1 vote

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    0 comments  ·  Exporting and downloading  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sustainability

    Could you add a bench for the amount of waste created and following how much waste is actually being recycled. Perhaps also recording a carbon indicator recording how much carbon a trust is using directly and indirectly. This would be above and beyond the stand carbon footprint bench mark but even this would be a start.

    1 vote

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  7. Wider publicity for data collections

    Can you provide a schedule of data collections for the Model Hospital with dates and contact details please? It would be helpful to know what is being requested from trusts to ensure that it is consistent with the data used to calculate the National Cost Collections submission.

    2 votes

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  8. Extract Summary of all compartments highlighting the number of red areas in each compartment

    Extract a Trust-wide summary of all compatments detailing the number of "red" areas in each compartment or all areas with a filter to ignore green, blue, N/As etc. Available as a pdf and an Excel. Still include peer and national medians.

    2 votes

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    0 comments  ·  Exporting and downloading  ·  Flag idea as inappropriate…  ·  Admin →
  9. harmonising the data for blood science, by excluding the bias introduced by including Regional Immunology Laboratories in the Blood Science

    In my hospital we have a regional Immunology department that does 7% of the work in blood science for 29% of the budget. When we compare the regional immunology productivity to its peers, their productivity is close to the median. However in Model Hospital the Regional Immunology data is bundled into blood science. The effect is that the Blood Science data in my organisation looks far worse than those blood science departments that do not have an immunology department. Thus, can we make the Blood Science harmonised to include Biochem, Haem and BT. This would allow trus comparisons between departments

    1 vote

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    0 comments  ·  Product updates and usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. GIRFT Trend

    Would it be possible to have an arrow indicator for the performance trend on the GIRFT metrics showing whether the trend since the last period had improved, stayed the same or got worse. Apologies if this is already there and I've missed it.

    3 votes

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  11. 3 votes

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  12. Make case studies from the Opportunities section more accessible

    Currently, many case studies and toolkits are linked from the 'Opportunities' section of the Model Hospital. These should be made available separately in one place.

    2 votes

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  13. 1 vote

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  14. User friendly and visually appealing saved charts

    Information is really helpful, however when I tried to export a chart for inclusion in a board level report the saved images (of all file types) were clunky and visually unappealing. Had to resort to screen shot which has the same visual appeal but is small and required a lot of magnification.

    Keep up the good wor though/

    1 vote

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  15. It would be useful to understand somewhere on the front page what data sources have been used and for what time period

    It would be useful to understand somewhere on the main Trust page what data sources have been used and for what time period. For example I thought that Reference Costs 17/18 had been loaded in but I can't see any metrics based on it for our Trust. I know that you can see the source when you drill down on each individual metric but if I'm specifically looking for metrics from a specific dataset it could take me a while to find it.

    1 vote

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  16. 1 vote

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  17. 9 votes

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    1 comment  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Remove restrictive specialist trust peer groupings

    Specialist trusts in some metrics are only able to see 16 specialist providers in the interactive chart (e.g. Sickness absence, radiology agency spend etc).

    It would be really helpful if this restriction were removed, to enable all interactive charts to display results for all c137 providers.

    My (specialist) trust would like to benchmark against all providers, but the current limitation (where n=16 in the distribution on certain metrics) doesn't facilitate this.

    0 votes

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    0 comments  ·  Peer selection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Alignment with GIRFT metrics

    The following statement is on the GIRFT website: "Trust data is uploaded to the Model Hospital portal, which will be the gateway for accessing GIRFT information for all providers and commissioners."

    There appears to be very limited GIRFT information on the Model Hospital. Is there a plan for this to change? I can only find information on ENT and urology, which is 16/17 data.

    I would find it easier to promote Model Hospital and GIRFT if there was better linkage between the two.

    5 votes

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  20. Allow all users to select all other trusts in custom peer lists

    At the moment, trusts can only select other trusts within the same sector as peers i.e. community trusts with community trusts, mental health with mental health. This suggestion would allow all trusts to choose anyone else from the NHS to peer against, whether they be acute, acute specialist or even ambulance trusts, where data are available.

    3 votes

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