How metrics are developed

Subject matter experts lead projects looking at productivity, efficiency and quality within the various areas covered by the Model Hospital. Working with relevant groups in their area, they develop relevant metrics for inclusion. Sets of metrics are often initially released to a limited number of trust users for testing and review before they are made available to everyone.

Each metric has a page with additional information including the data source and methodology, and each section of the Model Hospital contains links to help and guidance specific to that compartment.

Feedback and Knowledge Base