What is the Model Hospital?

The Model Hospital is a digital tool provided by NHS Improvement and NHS England to support the NHS to identify and realise opportunities to deliver the best patient care in the most efficient way.

NHS trusts are able to explore their comparative productivity, quality and responsiveness, to provide a clearer view of improvement opportunities. While some variation in trust activity is expected and warranted, the Model Hospital supports trusts to identify and tackle unwarranted variation. Access is currently provided to NHS providers trusts only.

The Model Hospital provides:
  • information on how a provider trust is performing in comparison to their self-selected peers;
  • relevant information at board, specialty, functional and workforce levels;
  • themed compartments, presenting key performance metrics within these specialties of areas; and
  • user-selectable peers for each compartment


The Model Hospital was initially developed to meet recommendations set out in Lord Carter’s February 2016 review of operational productivity and performance in English acute hospitals, and has continued to grow and evolve. For example new data specially for ambulance trusts was add to a Model Ambulance view of the tool, following Lord Carter's September 2018 review of unwarranted variation in ambulance trusts

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