Update my details including name, email and organisation

You can quickly update your own details if you have changed your name, job or the organisation you work for.

  1. Go to https://improvement.nhs.uk
  2. Click My Account in the top right corner.
    • If this is the first time you are accessing the Improvement Hub you may be asked to log in. Use the same details that you use to access the Model Hospital.
  3. From the drop-down menu choose the Dashboard option. You'll be taken to a screen containing your personal details and the organisation that you are currently registered as employed by.
  4. Use the two small icons shaped like pencils to update the different parts of your profile.
    • Use the pencil icon next to your name to update:
      • Your first name
      • Your surname
      • Your email address
    • Use the pencil icon next to your organisation name to update:
      • Your job title
      • Your profession
      • Your seniority
      • Your provider
      • Your email address
  5. Click Submit for review. This sends us a message asking for us to approve your change in details.

If you have not received confirmation that this change has been successful within 2 working days, please email us at it.support@improvement.nhs.uk so we can investigate.

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