Apply to access the Model Hospital

You can register to access the Model Hospital, Model Ambulance, Model Mental Health or Model Mental Community Health Service if you're employed by an English NHS trust or foundation trust, or certain national bodies including NHS Improvement, NHS England the Care Quality Commission, NHS Digital and the Department of Health and Social Care.

How to apply if you don't have an NHS England and NHS Improvement account

  1. Go to https://model.nhs.uk and choose Register
  2. Complete your details, maiking sure you:
    • Check the box labelled Access to additional products
    • Enter your profession and seniority 
  3. Click Sign up
  4. You'll receive an email when your account has been approved. This usually takes less than 24 hours but can take up to 3 days. Don't try to log in before getting this email, because your account may get locked.

If you get an error message saying "This email address is already being used by another user" you may already have an NHS Improvement account, so follow the instructions below.

How to apply if you already have an NHS England and NHS Improvement account

  1. Go to https://improvement.nhs.uk
  2. Click My Account
  3. If prompted, log in and click My Account again
  4. From the menu, choose Your Apps
  5. Click the Available tab
  6. Request access to the Model Hospital
  7. You'll receive an email when your account has been approved. This usually takes less than 24 hours but can take up to 3 days. Don't try to log in before getting this email, because your account may get locked.

You can also request a password reset  if you've forgotten your NHS Improvement password.

Approval process

We approve each application individually because some of the data we hold are sensitive. It normally takes less than 24 hours, but can take up to 3 days. If you've not had confirmation within this time, or you need urgent access, email it.support@improvement.nhs.uk

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