Reset or change my password

If you want to change your password, or have forgotten it, you can reset or update it yourself. If you have any problems, email it.support@improvement.nhs.uk for help.

Forgotten password

If you've forgotten your password you'll need to reset it:

  1. Visit https://model.nhs.uk
  2. Click Log in
  3. Click Need help signing in?
  4. From the menu select Reset password
  5. Enter your email address and you'll be sent a link to reset your password

Update your password

If you already know your Model Hospital password you can change it to a different one:

  1. Visit the NHS Improvement website: https://improvement.nhs.uk
  2. Click My Account
  3. From the menu select Dashboard
  4. Click OKTA Update Profile
  5. Click Edit Profile

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