If you want to change your password, or have forgotten it, you can reset or update it yourself. If you have any problems, email it.support@improvement.nhs.uk for help.

Forgotten password

If you've forgotten your password you'll need to reset it:

1. Visit https://model.nhs.uk
2. Click Log in
3. Click Need help signing in?
4. From the menu select Reset password
5. Enter your email address and you'll be sent a link to reset your password

Update your password

If you already know your password you can change it to a different one:

1. Visit the NHS Improvement website: https://improvement.nhs.uk
2. Click My Account
3. From the menu select Dashboard
4. Click OKTA Update Profile
5. Click Edit Profile