Inpatient services metrics for mental health and community health

Metrics for mental health and community health inpatient services currently focus on workforce and temporary staffing costs. They include care hours per patient day, sickness absence, agency spend and more.

This article covers:
  • Where to find inpatients metrics
  • Whether different information is provided compared to acute trusts
  • Data sources
  • Future developments
If you’re new to the Model Mental Health Trust and Model Community Health Trust, visit our help and support site, watch recordings of recent webinars, or view our short animated videos. Information on individual metrics can be accessed by clicking on the 'info' buttons to the right of each metric.

Where to find inpatients metrics


We have not yet created a specific area for inpatient services metrics within the Model Mental Health Trust and Model Community Health Trust. Currently metrics relating to workforce and staffing for community and mental health inpatient services can be found in the People section under Nursing & Midwifery, Temporary Staffing and Allied Health Professionals.

Allied Health Professionals


              > Workforce Numbers
                             All AHPs (FTE)
             
              > Workforce Comparisons
                             Size of AHP workforce
                             AHP workforce by type
                             Skillsmix of AHPs
             
              > Money and Resources
                             Spend on AHPs
             
              > Well Led
                             Sickness Absence
                             Staff retention rates

Nursing & Midwifery


              > Trust Level
                             Money & Resources
                                           Care Hours per Patient Day
                                           Cost per Care Hour
                                           Cost per Patient Day
                                          
                             People, Management & Culture: Well-led
                                           Sickness Absence Rate
                                           Staff Retention Rate
                                           Staff Survey - Recommend as place to work or receive treatment
                                          
              > Ward Level
                             Money & Resources
                                           Care Hours per Patient Day

Temporary Staffing


              > Temporary Staffing Costs
                             Proportions of Temporary Staff Spend
                                           Temporary Staff Spend as a % of Total Spend
                                           Bank Spend as a % of Total Spend
                                           Agency Spend as a % of Total Spend
                             Vacancies
                                           Vacancy Rate

Workforce Analysis


              > Skill Mix FTE Ratios

You can 'pin' these metrics to the Bookmarks tab in the main menu to help you review them easily.

Whether different information is provided compared to acute trusts


You can use the Model Mental Health Trust and Model Community Health Trust to review your trust’s workforce figures with specific reference to nursing, health care support workers and allied health professionals.

Workforce and temporary staffing information is available regardless of your trust’s sector (mental health, community health or acute).
Workforce metrics include whole time equivalent (WTE) staff numbers, care hours per patient day (CHPPD), sickness and staff turnover rates.

When reviewing workforce data, it’s also useful to understand your trust’s use of temporary staffing. Details of bank and agency staff can be found within the Temporary Staffing section.

Data sources


Currently, inpatients metrics on the Model Mental Health Trust and Model Community Health Trust are focused around workforce and temporary staffing. They use data from various sources including ESR (Electronic Staff Record), Safe Staffing (SDCS – Strategic Data Collection Service) monthly data and NHS Improvement monthly finance returns. Details of source data for each metric can be found on the individual metric information pages.

Future developments


In future the Mental Health Services Data Set (MHSDS) and other national collections will be used to extend specific metrics and create an inpatients section, with metrics about the delivery of inpatient services. These might include length of stay, re-admission rates, delayed discharges, and out-of-area placements.

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